QUESTIONS AND ANSWERS SECTION

We believe the real estate business is, and always will be, about relationships.  After pioneering relationship marketing programs for over 13 years, PropertySource Network launched the Relationship Revolution as a way to combine our best tools into one place.  We believe that, as real estate and mortgage professionals, you need tools that will help you build, grow and enhance lifelong customer relationships.  Technology alone can't do that!  The new Revolution program combines effective technology tools with grass-roots traditional training and marketing. Our goal is to help you, and every member, build a personal Relationship Network - an online contact list that will show you how many people are in your sphere of influence and the current stage of relationship you have with them.  You've got the easy part!  Just identify your network, and load your contacts.  Once your contacts are loaded, we'll help you build customer loyalty, repeat sales and referrals through our effortless follow up tools.

The Relationship Revolution limited trial membership allows you to sample many of our most popular tools.  You can add up to ten contacts with no cost or obligation.  Here are some examples of how you can try the program with your first ten contacts:

• Encourage everyone to visit your customized web page containing your personalized home page with photo, contact information and email link. You can offer your listings and allow them to access the Property Search and Places of Interest pages.

• Promote the e-Sweepstakes program on your website and in your current print advertising

• Promote the e-Sweepstakes program to a small number of prospects in your current contact list and collect a detailed profile on each

• Sign up past and current customers for your e-Newsletters

• Send birthday, holiday, open house, new listing or special event e-Greetings

• Load zip codes into your territory settings and let us assign opt-in consumers in your area to your Relationship Network contact list.  These prospects will receive your e-Newsletters and e-Greetings, but their personal contact information will not be displayed to you.

Once you reach your tenth contact, you will no longer be able to add contacts manually and your sign-up tools will not register new contacts. Your first ten contacts will continue to receive your e-Newsletters and e-Greetings.

Your personal web site will remain active, but the customer registration features will no longer add new contacts to your list once you are over your trial limit.

At any time during or after your trial period, you can upgrade your membership to one of our enhanced packages.  Click here to learn about the enhanced packages available.

Learn more about all the Relationship Revolution tools!  Click here to take the tour!

Absolutely!  The Relationship Revolution will help you build a powerful database of customers - with or without email addresses.  In fact, we'll help you capture email addresses from your existing direct mail contact list.  Many members are realizing a big savings in their marketing budgets by using the e-Newsletter and e-Greetings programs as an alternative to expensive direct mail.

Leads & Prospects are only included in the Relationship Master package.  This program allows you to build your sphere-of-influence by receiving automatic subscribers for your relationship marketing tools. 

Subscriber LEADS are generated as consumers visit the propertysource.com public web site.  Each consumer who is not already tied to an agent is matched to a specific agent in their area by matching zip code.  Each Relationship Master agent may add up to 10 zip codes to define a personal territory.  New leads are distributed in even rotation order to agents with a matching zip code.

PROSPECTS are delivered through the PropertySource Prospect Pool.  This national database of opt-in consumers has been built over the past three years and includes consumers who have requested information in their local area.  They are currently receiving a generic version of the Homeowner e-Newsletter.  Paid Relationship Master agents are matched to these consumers who then begin to receive the specific, customized agent version.

Using your membership is easy!  The best thing about the program is that our follow-up tools are effortless!  The most important job you have is to enter your personal contact list.  This can be as easy as loading first name, last name and email address for each contact.  Paid members are also able to generate leads and new contacts automatically through e-Newsletter and e-Sweepstakes sign-ups that are added to your web site.  Paid members even receive unlimited distributed leads and prospects from propertysource.com and our national marketing efforts!

All customer data is stored on secure servers in one of the country's most state-of-the-art hosting facilites.  No one can access your customer data without your unique user name and password. Information from your customers will also never be sold to third parties! Our customers are real estate and mortgage professionals, not consumers. You own all data entered related to your contacts.

Our enhanced Relationship Master membership includes unlimited customer support via a toll-free hotline.  We provide basic assistance for trial members.  If you need assistance that you can't find online, please contact us at 502-451-8100 and we'll help get you started!

e-SWEEPSTAKES Q&A

While it is possible for PropertySource to offer this Sweepstakes to consumers (except in PR and Quebec), there are several states that prohibit licensed real estate agents from "inducing" customers with sweepstakes promotions.  It is your responsibility to check with your state regulation commissions or government entities to make sure that you can promote or make your customer aware of this promotion.  Each state is different, and these laws are often difficult to interpret.  We are aware of regulations which may prevent you from participating in states which include, but are not necessarily limited to District of Columbia, KY, NJ, MO, OK, RI, and WV.  Be sure to tell your state that you are not actually providing the prize itself, but that you are promoting it as part of your advertising or customer follow up.

We would like to know what you find in your states and we'll share that information with our REALTOR community.  Please send us your thoughts, suggestions and any state regulation issues.